How to Use the Lockers in the Cafe

Storing Luggage (1-Day)

  • STEP1
    STEP1 Tap "荷物を預ける" on the Locker Screen

    Select "荷物を預ける" on the locker’s touchscreen.

  • STEP2
    STEP2 Select Box Size

    Choose the box size that suits your needs.

  • STEP3
    STEP3 Display QR Code

    A QR code will appear on the screen.

  • STEP4
    STEP4 Scan the QR Code with the App

    Open the app and go to "チェックイン" > "ロッカーを利用する" then scan the displayed QR code.

  • STEP5
    STEP5 Tap "ロッカーを利用する"

    Check the usage details and fee displayed in the app, then tap "ロッカーを利用する"

  • STEP6
    STEP6 Place Luggage and Close the Door

    The designated locker door will automatically open. Place your luggage inside and close the door.

  • STEP7
    STEP7 Payment

    The locker usage fee will be automatically charged to the credit card registered in the app.

  • STEP8
    STEP8 Check Usage Status

    You can check your current locker usage status in the app.

Retrieving Luggage (1-Day)

  • STEP1
    STEP1 Tap "荷物を取り出して終了" on the Locker Screen

    Select "荷物を取り出して終了" on the locker’s touchscreen.

  • STEP2
    STEP2 Display QR Code in the App

    Open the app and go to "チェックイン" > "ロッカーを利用する" > "利用中" then tap "QRコードを表示"

  • STEP3
    STEP3 Scan the QR Code

    Hold the displayed QR code up to the locker’s camera. The locker door will automatically open.

  • STEP4
    STEP4 Retrieve Luggage and Close the Door

    After taking out your luggage, be sure to close the door.

Temporarily Retrieving Luggage (1-Day)

  • STEP1
    STEP1 Tap "一時的に取り出す" on the Locker Screen

    Select "一時的に取り出す" on the locker’s touchscreen.

  • STEP2
    STEP2 Display QR Code in the App

    Open the app and go to "チェックイン" > "ロッカーを利用する" > "ご利用中" then tap "QRコードを表示"

  • STEP3
    STEP3 Scan the QR Code

    Hold the displayed QR code up to the locker’s camera. The locker door will automatically open.

  • STEP4
    STEP4 Retrieve Luggage and Close the Door

    After taking out your luggage, be sure to close the door.

Applying for a Monthly Locker

  • STEP1
    STEP1 Tap the Locker Screen

    Select "月極めロッカー 新規お申込" on the locker’s touchscreen.

  • STEP2
    STEP2 Select Locker Size

    Choose the locker size you wish to use.

  • STEP3
    STEP3 Display QR Code

    A QR code will appear on the screen.

  • STEP4
    STEP4 Scan the QR Code with the App

    Open the app and go to "チェックイン" > "ロッカー" > "月極利用" > "QRを読み込む" then scan the displayed QR code.

  • STEP5
    STEP5 Complete Application

    On the application screen in the app, check your credit card information and tap "この月極ロッカーを申し込む"

  • STEP4
    STEP6 Application Completed

    Your application is now complete.

Storing/Retrieving Luggage (Monthly Locker)

  • STEP1
    STEP1 Tap "月極ロッカー・扉を開ける" on the Locker Screen

    Select "月極ロッカー・扉を開ける" on the locker’s touchscreen.

  • STEP2
    STEP2 Display QR Code in the App

    Open the app, select your active locker under "月極利用" then tap "開ける" > "QRコードを表示"

  • STEP3
    STEP3 Scan the QR Code

    Hold the displayed QR code up to the locker’s camera. The locker door will automatically open.

  • STEP4
    STEP4 Store Luggage and Close the Door

    After placing your luggage inside, be sure to close the door.

  • STEP5
    STEP5 Retrieving Luggage

    Follow the same steps from STEP1 to retrieve your luggage.

Cancelling a Monthly Locker

  • STEP1
    STEP1 Select Your Locker in the App

    Open the app, go to "月極利用" select your active locker, and tap "解約" Then, tap "この月極ロッカーを解約する"

  • STEP2
    STEP2 Tap "解約する"

    Once you tap "解約する" your next renewal will be stopped. You can continue using the locker until the end of the current period even after canceling.

Luggage Handover

  • STEP1
    STEP1 Store Luggage

    Place your luggage inside the locker. (Applicable for both 1-Day and Monthly Lockers)

  • STEP2
    STEP2 Display QR Code in the App

    Open the app, select your active locker, then tap "取り出す" > "QRコードを共有する"

  • STEP3
    STEP3 Share the QR Code

    A QR code image will be generated. Share this QR code with the recipient. *Note: The QR code is valid only on the same day. Please ensure the luggage is collected within the valid time.*

  • STEP4
    STEP4 Retrieve Luggage

    On the locker’s touchscreen, select "荷物を取り出して終了" then scan the shared QR code with the locker’s camera. After retrieving the luggage, be sure to close the door.